To our valued customers and Friends,
After 6 weeks operating in a limited capacity, ALL departments INCLUDING SALES are once again OPEN. We will operate with modified hours as we work towards normalized operations. In the near term our hours will be 7:30 a.m. until 5:30 p.m. Monday through Friday and 7:30 a.m. until 1:00 p.m. on Saturdays. We want to thank you for your continued patience as we work through government mandates and the unforeseeable that has come with a response to COVID-19. It has always been our practice to protect both your financial and physical health and well being. Though that practice has and will always continue, we want to reassure each of you that as we continue operations, every step is being taken to ensure your health and safety. On behalf of Cooper Motors Lincoln and it's extended family, thank you for both your past and continued business and we look forward to the day when life can return to "normal".
If you need to pick up a loaner car, rental van or car, or your personal vehicle from service outside of our temporary modified hours, please call Doug Cooper directly upon arrival at the dealership at 717-680-1670 and he will meet you on dealership grounds in about 2 minutes. As always, we remain available at www.coopermotors.com by email at coopermotors@comast.net and by phone or text ANYTIME at 717-680-1670. For our business updates, please provide your current email address, "like" Cooper Motors Lincoln on FB, and/or follow Coopermotorsinc on Twitter. Also download the "Lincolnway" App and earn for the next couple weeks DOUBLE points on vehicle service (redeemable for a variety of products/services).
Our continuing operations have taken measures and implemented simple procedures to enhance sanitary conditions and limit potential virus spread including but not limited to: increased employee hand washing and use of sanitizer in all departments, use of gloves, regular sanitizing of shared surfaces such as door handles and desks, and impounding when possible rental and loaner vehicles for 3 days between customer uses to eliminate any potential cross contamination between users. For any customer choosing not to leave their home, we are offering complimentary pick up and delivery of your vehicle for service or body repair within a reasonable geographic distance regardless of where your vehicle was purchased.
To date, no employees have exhibited any signs or symptoms of Covid-19 infection but should that change, we've mandated they remain at home for 14 days. Thankfully, none have traveled recently either home or abroad.
The circumstances surrounding these extraordinary times are like none other in any of our lifetimes. There is nothing to compare to and each of us is navigating based on our best assumptions and experience. If anyone feels they can offer advice to further protect our customers or employees, please don't hesitate to reach out to Doug Cooper directly ANYTIME at 717-680-1670. There is uncertainty abounding and with that naturally comes unease. Please make every effort to remain calm, UPBEAT AND OPTIMISTIC, and above all, HELPFUL AND EMPATHETIC to EVERYONE (friends, family, co-workers, and strangers alike). We all have a social responsibility to each other to do the basics: wash our hands, sanitize, remain home if ill, etc. But more so, we each have a moral responsibility to rise up to be our best selves in every aspect of our personal and professional lives. This will pass. We will come out the other side. Let's each give our best personal contribution as we fight to get there. Thank you, God bless you, and be well… Doug Cooper and the Cooper Motors Lincoln Family